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Shipping and returns

SHIPMENTS

Spain
For all our customers, Spanish shipments are completely free of charge when placing a minimum order of 100€ through our website. In addition, we guarantee efficient delivery within 24/48 hours.
We are proud to work with the major shipping agencies, ensuring that your order arrives quickly and safely. All our orders are processed within the same day.
Canary Islands, Balearic Islands, Ceuta and Melilla: shipping charges are always due, and the customer will negotiate with your carrier directly.

International
For our international customers, we offer the flexibility to choose how they want their shipment to be delivered. You can opt for UPS, our trusted agency, or the carrier of your choice, giving you full control over how and when your order will arrive.

It is important to note that shipping costs will be borne by the customer. We are committed to process all orders on the same day, ensuring a fast and efficient handling of your purchase.

With this customization, we want to ensure that your shopping experience is as comfortable and tailored to your needs as possible, trust us for your international shipments!

RETURNS

Prior to the return of any Goods to the Company for any reason, the Customer must contact the Company to obtain a return authorization number (“RMA”). All Goods shall be returned at Customer’s risk and expense and must not be damaged by Customer and must be packed in their original packaging. The Customer is responsible for returning the Goods to the Company and for retaining proof of delivery of such return.

The Company operates on a 21 day return basis. For a return to be accepted on this basis, the Goods must be returned for receipt by the Company within 21 calendar days of dispatch. The Customer must return the Goods to the Company at the address notified to the Company in writing, clearly indicating the Customer’s account number, order number and RMA on the outside of the package.

If Goods are returned after 21 calendar days for any reason the Company may not accept or accept such return at its sole and absolute discretion. If the return is accepted by the Company, a return shipping charge of 20% of the value of the material with a minimum of 10€ will be charged.

The Company will also apply this schedule when the return is due to Customer error, even when it is made within 21 days.

Any antistatic Goods or moisture sensitive components, supplied in sealed packaging, may not be returned if the blister or “easy-open” packaging in which it was shipped has been opened, tampered with or damaged.

Gocar Electronic is an independent semiconductor distributor.

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Contact

Gocar Electronic is an independent semiconductor distributor.

You can find us at

Albasanz 75, 4A
28037, Madrid, Spain

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